You can easily cancel the contract by using the self-service:
- Log in to web frontend
- Go to Contracts
- Select the contract you want to cancel
- Cancel contract
By doing so, you can also indicate the reason for your cancellation that helps us to improve the service we provide.
Please note that charges may follow after contract termination due to possible delayed receipt of charging detail records from the charging station operators.
In addition, please note that your charging card associated with the contract would also get terminated upon contract termination.